Privacy Policy

This Privacy Policy explains how Leadblokes (“Leadblokes”, “we”, “us” or “our”) handles your personal information. Leadblokes is an Australian business (ABN 82 270 727 762) providing marketing, automation, website, and lead-generation services to tradespeople and small businesses across Australia.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information:

• Contact & identity details — your name, email address, phone number, business name, and trade or industry.
• Account information — login credentials (passwords are stored in encrypted/hashed form, never in plain text) and, if you sign in with Google, your Google account name, email, and profile image.
• Billing information — subscription plan and payment records. Card details are processed securely by Stripe; we do not store your full card number on our systems.
• Support information — the content of any enquiries, support tickets, or messages you send us.
• Technical data — IP address, browser type, device information, and usage data collected automatically when you use our website.

We collect personal information:

• directly from you when you fill in a form, create an account, or contact us;
• automatically through cookies and similar technologies when you use our site;
• from third parties such as Google (when you choose to sign in with Google) and Stripe (in relation to your payments).

We use your personal information to:

• provide, manage, and improve our services;
• create and administer your account;
• process payments and manage subscriptions;
• respond to your enquiries and provide customer support;
• send you service-related communications and, where permitted, marketing;
• maintain the security of our systems and prevent fraud or misuse;
• comply with our legal obligations.

Where we send you marketing communications, you can opt out at any time using the unsubscribe link in the message or by contacting us.

We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:

• Stripe — payment processing;
• Google — authentication (Google sign-in);
• Resend — sending transactional and notification emails;
• Hosting and database providers — to operate our platform.

We may also disclose information where required by law, or to protect our rights, property, or safety, or that of others.

Some of our service providers may store or process data outside Australia (for example, in the United States or the European Union). Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These include encrypted password storage, secure (HTTPS) connections, access controls, and rate limiting on sensitive operations. No method of transmission or storage is completely secure, but we work to safeguard your data.

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law (for example, taxation and financial-record obligations). When information is no longer needed, we take reasonable steps to delete or de-identify it.

You have the right to:

• request access to the personal information we hold about you;
• ask us to correct information that is inaccurate or out of date;
• ask us to delete your information, where we are not required to keep it;
• opt out of marketing communications;
• make a complaint about how we handle your information.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: zane@leadblokes.com
• Leadblokes — ABN 82 270 727 762
• Australia