Terms of Service

Leadblokes (ABN 82 270 727 762) provides marketing automation, website development, Google Business management, local SEO, and lead-generation services to tradespeople and small businesses across Australia (“Services”).

References to “Leadblokes”, “we”, “us”, or “our” mean the Leadblokes business. References to “you” or “your” mean the individual or business using our Services.

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or your business. By using our Services, you confirm that you meet these requirements.

When you create an account, you agree to provide accurate and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

If you believe your account has been compromised, notify us immediately at zane@leadblokes.com.

Our Services are provided on a monthly subscription basis. By subscribing, you authorise us to charge the applicable fees to your nominated payment method through Stripe, our third-party payment processor.

• Billing cycle. Subscriptions renew automatically each month on the same date unless cancelled before the renewal date.
• No lock-in. You may cancel at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; you retain access until then.
• Refunds. We do not offer refunds for partial months. If you believe you have been charged incorrectly, contact us within 14 days and we will investigate.
• Price changes.We will give you at least 30 days’ written notice before increasing subscription prices.

We will use reasonable skill and care to provide the Services described in your chosen plan. The specific deliverables for each plan are set out on our pricing page and any separate service agreement we enter into with you.

We will keep you reasonably informed about the work we are doing on your behalf and respond to support requests within a reasonable timeframe.

To deliver our Services, you agree to:

• provide accurate information about your business, trade, and goals;
• give us access to the accounts and platforms we need (e.g. Google Business Profile) and keep that access current;
• respond to reasonable requests from us in a timely manner;
• ensure that any content, images, or materials you provide to us do not infringe third-party rights.

You must not use our Services to:

• violate any applicable law or regulation;
• infringe the intellectual property rights of any third party;
• transmit spam, malware, or other harmful content;
• attempt to gain unauthorised access to our systems or data;
• misrepresent your identity or business;
• engage in any deceptive, fraudulent, or misleading conduct (including in advertising or reviews).

We may suspend or terminate your account immediately if we reasonably believe you have breached this section.

Your content. You retain ownership of any content, data, or materials you provide to us. You grant us a licence to use that content solely to the extent necessary to deliver the Services.

Our content. All intellectual property in the Leadblokes platform, website, branding, and tooling (excluding your content) belongs to us. Nothing in these Terms transfers that ownership to you.

Deliverables. Once payment is up to date, work product we create specifically for you (such as your website) is owned by you upon full payment. Templates, tools, and platform code remain ours.

Each party agrees to keep the other’s confidential business information private and not to use it for any purpose outside the Services. This does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

To the maximum extent permitted by Australian law (including the Australian Consumer Law), Leadblokes is not liable for:

• indirect, incidental, or consequential losses, including lost revenue, lost profits, or reputational damage;
• outcomes dependent on third-party platforms (e.g. Google algorithm changes);
• losses arising from your failure to provide accurate information or timely access.

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited (at our option) to re-supplying the Services or refunding the fees paid for the affected month.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Competition and Consumer Act 2010 (Cth) or any other applicable Australian consumer protection legislation that cannot lawfully be excluded. These rights are in addition to any rights set out in these Terms.

Our Services integrate with third-party platforms including Google, Stripe, and others. Your use of those platforms is governed by their own terms. We are not responsible for the availability, accuracy, or actions of any third-party service.

By you. You may cancel your subscription at any time through your dashboard. Your account and access remain active until the end of the current billing period.

By us. We may suspend or terminate your account if you breach these Terms, fail to pay fees, or if we discontinue the Services (with reasonable notice). On termination, you lose access to the platform. Any content owned by you can be requested within 30 days of termination.

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland, unless applicable consumer law requires otherwise.

We may update these Terms from time to time. We will notify you by email or in-app notice at least 14 days before material changes take effect. Continued use of the Services after that date constitutes acceptance of the updated Terms.

Questions about these Terms? Reach us at:

• Email: zane@leadblokes.com
• Leadblokes — ABN 82 270 727 762
• Australia